User Well-being

User well-being refers to an emotional and cognitive response that consumers generate in consumer experience, including three characteristics, which are consumer satisfaction, positive emotion, and perceived quality of life.

Selected Publications:

Sigurdsson, V., & Fagerstrøm, A. (2020). An Introduction to the Special Section on “Health, Technology, & Behavior Science”. Perspectives on Behavior Science, 1-5. http://10.1007/s40614-020-00267-7

Øverby Markussen, I. M., Fagerstrøm, A., & Sydnes, L. (2018, January). Situational Factors Influencing Customers´ Credit Use Online: A Behavioral Economic Approach. In Proceedings of the 51st Hawaii International Conference on System Sciences. DOI:

Mobekk, H., Fagerstrøm, A., & Hantula, D. A. (2018). The Influence of Probability Discounting on Escalation in Information Technology Projects. International Journal of Information Technology Project Management (IJITPM), 9(1), 23-39. DOI: 10.4018/IJITPM.2018010102

Fagerstrøm, A., Ghinea, G., & Sydnes, L. (2016). Understanding the Impact of Online Reviews on Customer Choice: A Probability Discounting Approach. Psychology & Marketing, 33(2), 125-134. DOI:

Fagerstrøm, A., Ghinea, G., & Sydnes, L. (2015). How Does Probability Impact Consumers’ Choice? The Case of Online Reviews. Managerial and Decision Economics. DOI:

Mobekk, H. & Fagerstrøm, A. (2015). Escalation in Information Technology Projects: A Discounting Theory Perspective. International Journal of Information Technology Project Management, 6(4), 1-19. DOI: 10.4018/IJITPM.2015100101

Fagerstrøm, A., Foxall, G. R., & Arntzen, E. (2010). Implications of Motivating Operations for the Functional Analysis of Consumer Choice. Journal of Organizational Behavior Management, 30, 110-126.